Privacy Policy

This privacy policy applies between you, the user of this website and Change HR Ltd (ChangeHR), the owner and provider of this website. ChangeHR takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of this website. This privacy policy sets out how we process your data to ensure that you can be confident about how this data will be used and stored. By using this site or any of our services accessed through it, you unconditionally agree to be bound by this privacy policy.

Definitions and interpretation

In this privacy policy, the following definitions are used:

Data: Collectively all information that you submit to ChangeHR via the website, including personal data. 

Personal data: This is information that relates to an identified or identifiable living person. When “you” or “your” are used in this statement, we are referring to the relevant individual who is the subject of the personal data.

We or us: ChangeHR is the data controller for all personal data collected and used for the purposes set out in this privacy policy. We are responsible for looking after your personal data in line with data protection and privacy laws.

User or you: Any third party that accesses the website and is not either: (i) employed by ChangeHR and acting in the course of their employment, or (ii) engaged as a consultant or otherwise providing services to ChangeHR and accessing the website in connection with the provision of such services.

Website: The website that you are currently using, http://www.changehrltd.co.uk, and any sub-domains of this site, unless expressly excluded by their own terms and conditions.

Scope of this privacy policy

This privacy policy applies only to the actions of ChangeHR and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

What data do we collect?

We may collect, store and use the following data, which includes personal data, from you:

  • Your name, job title and organisation,
  • Your contact information, such as your work or personal email addresses, phone numbers and social media profiles,
  • Your IP address and cookies (in relation to how you use our Website),
  • Information you provide during consultations about potential work we will be carrying out for you.

In all cases, we will collect the above information in accordance with this privacy policy.

What purposes will we use this data for?

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

  • To fulfill a contractual obligation: You may have asked us to prepare a proposal or some other work prior to entering into a contract with you.
  • You have given us consent: You may have given consent - or asked us - to provide you with information (e.g., a proposal, or updates about our services and events).
  • We believe using the data will be in your legitimate interests:  We may believe that certain promotional marketing materials will be of interest to you. Also, we may use the data to monitor and improve the performance of our website and to protect ChangeHR and this website (for example for the purposes of troubleshooting).

In all of the above cases, any use of your data will be carried out in accordance with this privacy policy.

Where do we collect your data from?

  • Directly from you
  • Where it is readily available in the public domain
  • Via cookies – read about our use of cookies in the sections below
  • Analytics providers, such as Google Analytics

Our use of cookies

A cookie is a small piece of data sent from a website and stored on the user's computer by the user's web browser while the user is browsing.  Cookies are widely used in order to make websites work, or to work more efficiently, and our site relies on cookies to optimise user experience. Cookies can be deleted at any time and do not contain personal data. 

There are 2 types of cookies: 

Necessary cookies

We use necessary cookies to make our site work and enable core functionality such as security, network management, and accessibility. You can disable these by changing your browser settings, but this may affect how the website functions.

Analytical cookies

We may choose to use analytical cookies to help us provide you with the best possible experience by collecting and reporting information on how the website is used. The cookies collect information in a way that does not directly identify anyone. If you prefer not to allow us to accept these cookies you can adjust permissions by clicking the cookie symbol at the bottom left corner of this page.

How long do we hold onto your data for?

We will retain any sign up to our mailing list for as long as you are a subscriber.

We will retain any contact form submission for 6 months.

How is your data shared?

We may have to share your data with third parties, including third-party service providers, for the purposes of handling certain processes necessary for the operation of the website. We require third parties to respect the security of your data and to treat it in accordance with the law.  

All personal data is stored securely in accordance with the principles of the current data protection legislation. For more details, see the section on 'Security' below.

ChangeHR may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of the business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

We may also disclose data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

What are your rights and obligations?

You have the following rights: 

  • Request access to your personal information which we hold,
  • Request correction of your personal information,
  • Request erasure of your personal information,
  • Request the restriction of processing of your personal information,
  • Object to processing of your personal information, and 
  • Request the transfer of your personal information to another party.

Depending on the nature of the request, ChangeHR may have justifiable business reasons for refusing to comply with a request. If that is the case, we will provide an explanation. If you do not wish to receive promotional e-emails from us you may opt out any time by emailing stephanie@changehrltd.co.uk. More information about disabling cookies can be found here.

ChangeHR will conduct regular reviews of the information held by it to ensure the relevancy of the information it holds. However, you have an obligation to inform us of any changes to your personal information where relevant. If you have concerns about the accuracy of personal data held by ChangeHR, you should contact us immediately to request an amendment to the data.

Security

Data security is of great importance to ChangeHR. To protect your data, we have put in place suitable physical, electronic and managerial procedures to safeguard and ensure the security of data collected via this website. Information we collect is stored on a computer based in the UK.

If password access is required for certain parts of the website, you are responsible for keeping this password confidential.

We endeavour to do our best to protect your personal data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your data transmitted to the website.

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Transfers outside the UK 

Data which we collect from you may be stored and processed in and transferred to countries outside of the UK. For example, this could occur if our servers are located in a country outside of the UK or one of our service providers is situated in a country outside of the UK. 

If we transfer your data outside of the UK in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected as outlined in this privacy policy. You expressly agree to such transfers of data.

Changes to this privacy policy

ChangeHR reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

How to contact us

If you:

  • have any questions about ChangeHR's privacy policy or the data we hold on you,
  • wish to withdraw your consent to the collection, processing or transfer of data, or
  • would like to exercise one of your data protection rights,

please do not hesitate to contact us by emailing stephanie@changehrltd.co.uk.

How to contact the appropriate authority

We seek to resolve directly all complaints about how we handle personal information. If you wish to make a complaint, please do so by contacting stephanie@changehrltd.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office, further details for which can be found here.


First published on 18th January 2021

Reviewed on 27th January 2026